What should I do if my E-KYC is rejected?
If your E-KYC is rejected, please review your submitted information and make necessary corrections. Ensuring accurate and complete details will help facilitate a successful E-KYC process.
You can also write to us at
support@briix.com if the issue is not resolved within 72 hours.
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What is e-KYC and how to complete it?
e-KYC is Electronic Know Your Customer and is the remote, paperless process to verify your credentials. You can follow the e-KYC process in our easy to navigate app. Before continuing the process, you will need to prepare: KTP for Indonesian (WNI) ...
What is the next step after my e-KYC is approved?
When your E-KYC is approved, you are now ready to open your RDF Account. Follow these steps to proceed: RDF Account Creation: Once your E-KYC is approved, you'll be directed to the RDF Account Creation screen. Here, simply click "Open RDF Account." ...
How can I check my Top Up and Withdrawal History?
Simply head to the Savings section and locate the History area. Here, you'll find two types of statuses: Completed and Pending. The Completed status indicates transactions that have been either successfully processed or rejected, while the Pending ...